Privacy Policy

1. Information We Collect

We collect different types of information in order to provide and improve our services to you. This includes:

Personal Information: This includes your name, contact details, and any other personal information you may provide during consultations, communications, or through our website.
Business Information: We may collect business-related data such as your company name, industry, size, and other relevant information to tailor our consulting services to your needs.
Technical Data: This includes information such as your IP address, browser type, device type, and other technical data collected through our website’s cookies and tracking technologies.

2. How We Use Your Information

FusionSpark Consulting Ltd uses your personal and business information for the following purposes:

To provide and improve our digital strategy, process improvement, and growth consulting services.
To communicate with you regarding our services, offer support, and respond to your inquiries.
To analyze website usage and improve user experience through tracking technologies and performance analytics.
To send you relevant marketing materials, newsletters, and updates (if you have consented to receive such communications).

3. How We Protect Your Information

We take the security of your personal data seriously and employ various measures to safeguard it, including:

Encryption: We use encryption technologies to protect sensitive data transmitted over the internet.
Access Controls: We restrict access to your personal and business information to only those employees and partners who need it to perform their job functions.
Secure Storage: Personal and business data are stored securely using industry-standard security practices.

4. Sharing Your Information

FusionSpark Consulting Ltd will not share your personal information with third parties except in the following cases:

To service providers and partners who assist us in providing our consulting services, and who are obligated to maintain the confidentiality of your information.
If required by law or to comply with legal obligations, we may disclose your information to authorities or legal bodies.
In the event of a business transfer, such as a merger or acquisition, your information may be transferred as part of the transaction.

5. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

Access: You may request access to the personal data we hold about you.
Correction: You have the right to request corrections or updates to inaccurate or incomplete data.
Deletion: You may request the deletion of your personal data, subject to certain conditions.
Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in our emails.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the user experience and collect information about how our website is used. Cookies are small files that are placed on your device to store preferences and analyze site usage. You can control cookie settings through your browser preferences, though disabling cookies may affect your ability to use certain features of our website.

7. Data Retention

We will retain your personal and business information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After the retention period, your data will be securely deleted or anonymized.

8. Changes to This Privacy Policy

FusionSpark Consulting Ltd reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.